Shannon Technical Services (STS) has selected REDiFly SMS to give its safety and quality teams a connected, real-time view of reporting, risk and audit activity across the organisation. For REDiFly, it is a particularly welcome partnership. Both companies are based in Ireland, and it means a great deal to see a domestic aviation business choose REDiFly as their SMS platform.
STS provides aviation technical services to airlines, lessors and MROs, with expertise across aircraft transitions, CAMO, Part 21 design and engineering, inspections, records, materials procurement and technical representation.
Headquartered in Shannon, Ireland, with additional hubs in Singapore and Malta, STS supports clients globally while maintaining a strong presence in one of Europe’s most established aviation centres.
A Connected View of Safety Performance
Prior to selecting REDiFly, STS managed much of its safety reporting through spreadsheets and shared folders, an approach that worked well in the early stages but became difficult to sustain as reporting volume and regulatory expectations grew. For STS, the priority was a system structured enough to support audit and regulatory readiness, without adding the complexity of a heavier platform to day-to-day operations.
REDiFly SMS connects reporting, risk, compliance and management of change into one system. A submitted report is automatically tracked through risk assessment, action and closure, one connected chain from start to finish.
For STS, that means less time spent assembling data from separate sources and more time spent acting on it, with trends and recurring issues surfacing automatically rather than staying hidden until they become findings.
The platform is also aligned with where aviation safety oversight is heading, including the requirements introduced under ICAO Annex 19 Edition 3 (Amendment 2), giving STS’s safety programme the kind of outputs that hold up in practice, not just on paper.
Configured Around How STS Already Works
The mobile-first design allows frontline staff to submit reports in under two minutes, while safety and compliance managers maintain a real-time view of risks, findings and audit status without the overhead of more complex platforms.
The platform is configured around existing workflows rather than forcing teams into predefined structures, giving STS full control over how its Safety Management processes are structured and operated. It is also designed to support EASA-regulated organisations, including Part-IS requirements.
Patrick Clancy, CEO, REDiFly – “STS has a strong reputation across aviation technical services, and it means a great deal to have a company with that standard of expertise put their trust in REDiFly SMS. We are proud to be building our presence in the Irish market with STS, and we’re looking forward to supporting them as their operation evolves.”
Eoin Byrne, Head of CAMO – “As STS continues to grow, so does the scope and complexity of our approvals, safety and compliance requirements. Partnering with REDiFly strengthens the systems behind that growth, providing greater visibility, control and traceability across our operations. It supports our strategy to scale with confidence and reinforce STS as the partner of choice for airlines, lessors and aviation organisations worldwide.”
About REDiFly
REDiFly develops aviation software for frontline operational workflows. REDiFly SMS is a cloud-hosted, user-friendly safety management platform connecting reporting, risk, compliance and management of change into one system, letting safety teams manage their safety, not their software. REDiFly also builds the REDiFly eTechlog, giving operators a connected, certified picture of their fleet’s technical status in real time.
Shannon Technical Services
Shannon Technical Services (STS) is a trusted global partner delivering comprehensive technical solutions across the aviation lifecycle. From aircraft transitions and CAMO support to engine management, materials procurement, and Part 21 design, STS offers nose-to-tail services that ensure compliance, efficiency, and peace of mind.
Learn more about Shannon Technical Services
If you’re reviewing your current SMS and want clearer visibility across reporting, risk and compliance as regulatory expectations continue to evolve, book a call with a member of our team below.
